The right courier service will offer excellent value to the customer. For example, if a shipment is mission critical, you don’t want to have a cheap service handling that job for you. While a low price is great, when there is no room for error, you want a courier service that safely and securely executes to your exact specifications. At any price, that’s a great value.
Any service business worth it’s reputation will always do the right thing for the customer. According to the Customized Delivery and Logistics Association
, Integrity is the number one reason that people choose and retain a courier service. Consider the integrity of a courier service when choosing the right courier service.
Customers like using a courier service that they don’t have to babysit through the delivery process. For example, customers like being able to simply make an order and then be pleasantly surprised by a confirmation message earlier than expected. When choosing the right courier service, evaluating reliability is important.
Nobody likes to have to make follow up inquiries on the status of pickup or dropoff, or why there is a delay.
To sum it up, customers love a courier service that is reliable. Above all, reliability might be the most important aspect of choosing the right courier service.
ASAP Courier Service checks off each one of these boxes, making us the right choice for many of the San Francisco Bay Area’s best companies.